Memberships
Sell and manage members
- Choose your membership typePick the membership type that decides how people join, and learn why the choice cannot be changed later.
- Set up general informationAdd the name, description, images and contact details that people see when they explore and join your membership.
- Set up membership periodsCreate, edit and delete the periods that set how long a membership is valid, what it costs and when it can be bought.
- Require another membership to joinOnly let people join your membership if they already have an active membership of another kind.
- Find and manage your memberships in AdminFind your organization's memberships in Admin, see their type and member count, and share or open each membership page.
- Why is my membership unavailable?A membership shows as Unavailable in Admin when no membership period is on sale. Here is how to fix it.
- How to find and join a membership in the appFind memberships from your school and the pages you follow, choose a membership period and complete your purchase in the Orbi app.
- How to buy a membership on orbi.ioBuy or apply for a membership in your browser on orbi.io without the app, and find your membership afterward.
- How to apply for a membership that needs approvalSend an application for a membership that needs approval, follow its status in the app, and pay or update your answers when the organization asks.
- How to accept a membership inviteOpen a membership invite from your email or the app, then accept or reject it, and fix the most common invite errors.
- Where to find your membership cardFind your digital membership card in the Orbi app, understand what it shows, and show it when someone asks for proof of membership.
- When does my membership expire and how do I renew it?Learn how long a membership period lasts, how to see when yours expires, and how to buy a new period in the app.
- How to add a membership from another membership systemSome organizations manage memberships in another system. Here is how to connect such a membership to your Orbi account.
- Can I cancel my membership and get a refund?There is no cancel button for memberships in the app. Here is who to contact and what happens if your membership is refunded.
Still have questions?
Our support team is happy to help.
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