How to accept a membership invite

Organizations can invite you to a membership by email. Invite-only memberships can only be joined this way.

Open your invite

• From the email: Open the link in the invite email on your phone. The invite opens in the Orbi app. If you see the membership page, tap View invite.
• From the app: Open the Campus tab, tap Memberships and go to the Invites tab. Tap the invite.

The Invite overview shows the membership, the status Invited and, if the organization chose them for you, the periods in the invite.

Accept or reject

1. Tap Accept.
2. Depending on the invite, select a period, answer the organization's questions, or go straight to checkout.
3. Confirm, and pay if the membership has a price.

To decline, tap Reject. The invite is rejected right away, without a confirmation step.

On orbi.io

If you open the invite link in a browser, the invite opens on orbi.io. You can also open Memberships from the menu on orbi.io and go to Invitations, or open the membership and select Review invitation.

1. Sign in with the account that uses the email address the invite was sent to. Other accounts can't open the invite.
2. On You have been invited, check the periods and the price.
3. Select Accept. If the membership has a price, the button says Accept and pay.
4. If the organization has questions, answer them on Complete invitation and select Accept or Accept and pay again.
5. For a paid membership, pay on Select payment method and select Complete purchase. See How to buy a membership on orbi.io.

To decline, select Reject. The invite is rejected right away.

Invites that are added automatically

If an invite is free, already includes the period and has no questions, you don't need to accept it. The membership is added to your account when your Orbi account has a verified email address that matches the invite. This happens when you create your account, when you verify that email address, or right away if it is already verified.

Troubleshooting

"You already own this membership": You already have every period in the invite.

"This invite has already been claimed by another account": The invite was opened by a different Orbi account first. An invite can only belong to one account. Ask the organization to send a new invite to the email address you use with Orbi.

"Something went wrong when loading the membership invite": Try opening the link again. If it keeps failing, contact the organization.

"Cannot continue unless at least one required membership is active" or "Cannot continue unless all required memberships are active": The membership requires another membership. Join the required membership first. See How to find and join a membership in the app.

"You have no more invites": You have no open invites. Invites you have accepted or rejected are no longer listed.