How to buy a membership on orbi.io

You don't need the Orbi app to join a membership. You can buy many memberships on orbi.io in any browser.

Sign in first

You need an Orbi account to buy a membership. If you don't have one, you can create it when you sign in.

You can look at the membership periods without signing in. But if you select Complete purchase before you've signed in, you're sent to sign in and then back to the periods, where you have to choose your periods and answer the questions again.

Choose your membership period

1. Open the membership on orbi.io. If you can join, you see Membership available and the price.
2. Select Become a member. If you've had the membership before, the button says Renew membership.
3. On Select membership period, choose the period you want. You can choose more than one. A lifetime period can only be chosen on its own.
4. If the organization has added questions, answer them under Requested information. Questions marked (optional) can be left empty.
5. Check the total. Any Service fee (incl. VAT) is shown before you pay.
6. Select Complete purchase.

If the membership needs approval, the button says Submit application instead, and you don't pay yet. See How to apply for a membership that needs approval.

For a free membership, you're done. For a paid membership, pay as described below.

Pay for your membership

After you select Complete purchase, your membership is held for you for about five minutes. The top of the page shows "Membership reserved for" and how much time you have left.

1. On Select payment method, choose how to pay and enter your payment details.
2. Select Complete purchase.

If the time runs out, the purchase is canceled and you're taken back to choose your period again. If you try to leave the payment page before you pay, you're asked to confirm. If you leave, your reservation is canceled.

After you buy

You see Membership purchase successful and Your membership is now available in Orbi. It can take a few minutes for the membership to appear in your account. A receipt is sent to the email address on your Orbi account.

Select View membership to open the membership page. When the membership is active, the page shows You're a member. Select View my membership to see your membership card.

You can also open Memberships from the menu on orbi.io. Your memberships are under Owned.

Your membership is also in the Orbi app if you sign in with the same account. See Where to find your membership card.

If you can't buy the membership

• Required membership missing: You need another membership first. The memberships you need are listed on the page. Join one of them, or all of them if the page says so, before you can choose a period.
• Already owned, Sale pending or Sale ended: That period can't be chosen right now.
• Invitation only: You can only join with an invite. See How to accept a membership invite.
• Connect your membership: The membership is managed in another membership system. See How to add a membership from another membership system.
• Checkout unavailable with "No membership periods are available.": No period is on sale. Contact the organization.
• Checkout unavailable with "This membership cannot be purchased on web yet.": Use the Orbi app instead. See How to find and join a membership in the app.