Scan tickets using a scanning link

For organizers: share the scanning link

1. In Admin, go to Events and open the published event.
2. Select Scan tickets.
3. Select Copy scan link and send the link to your volunteers. Or select Show scan QR code and let them scan the code with their phone.

Each event has one scanning link, and it works for that event only. Anyone with the link can scan tickets, so only share it with your door staff.

Prerequisites

• The event organizer must share a scanning link with you
• The Orbi app installed on your smartphone (install it before opening the link)

You don't need to be signed in to the app or be on the organization's team.

Steps

1. Receive the scanning link from the event organizer
2. Open the link on your mobile device — this opens the ticket scanner in the Orbi app
3. If you see No camera access, tap Grant permission
4. Point the camera at the attendee's ticket QR code

Valid ticket: The scanner shows Ticket consumed with the attendee's name, email, event and ticket. Already used ticket: The scanner shows Ticket no longer available and when the ticket was consumed.

See How to scan tickets in the Orbi app for all scan results and how to undo a check-in.

Tip: Install the Orbi app before opening the scanning link to avoid delays at the door.