What do the discount statuses mean?

Every discount in Admin has a status. It is shown on the discount card, in the list view and at the top of the discount page.

The statuses

• Active: The start date has passed, and the end date has not passed yet (or there is No end date). Students can see and use the discount.
• Upcoming: The start date is in the future. The discount becomes Active on its start date.
• Past: The end date has passed.
• Paused: The discount has been paused. A paused discount shows as Paused whatever its dates are.

To see only discounts with a certain status, use the Status filter on the Discounts page.

Why students can't see a discount

Students only see a discount while it is Active. If a student can't find it, check:

1. The status. Students can't see or use Upcoming, Past and Paused discounts.
2. The country. A discount is only available in the country set in its Country section. Students in other countries can't use it. To change it, see Find and edit a discount in Admin.
3. Who the discount is for. A discount can be limited to verified students, or to people with an active membership of certain kinds. Other students can't see its code or link. These settings are not shown in Admin.

The start date, end date and paused state cannot be changed in Admin.